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Integrity Club 20 Multi policy Cover
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Our Services

We provide a comprehensive range of high quality
accident management & aftercare services to drivers,
insurers, brokers and automotive partners.

Industry statistics show that incidents and repairs that are properly managed by professionals will dramatically reduce off the road time of vehicles. This is key to our proposition.

We provide fleet operators with a straight forward and easy to use service that supports your drivers at the scene of an incident and gets help to them, fast.

The sooner FNOL is made, the quicker we can arrange for a suitable courtesy vehicle to be delivered and the damaged vehicle recovered to our workshops for repair. Ultimately, this approach reduces the overall length of each claim, helping to reduce cost and inconvenience for your driver and your business.

Get In Touch

If you would like to discuss a specific project, or find out more about how our  products and services can help improve your business.

020 8556 6633
contact@integritycm.co.uk

Accident Management

We offer 24/7 nationwide support for any type of incident from mechanical breakdowns, punctures and road traffic accidents, as well as handling all the messy paperwork and claims for insurance repairs.

Drivers are taken care of at the incident scene and we keep all parties fully informed on case progress right up to completion.

There are no additional charges for our services. Our whole support service is designed to take away the stress from drivers and all involved when dealing with emergencies, often at very unsociable hours.

Why Choose Integrity Claims Management?

We deliver hire vehicles 7 days a week.

5-year guarantee on repairs completed by our approved repairer network.

24/7 accident roadside recovery and onward travel for occupants to their intended destination within the UK.

Like-for-like commercial vehicles up to 3500 kg for fault, 50/50 and non-fault accident.

15-day guaranteed replacement vehicle which includes up to 1.6 litre saloon car or 3500 kg commercial vehicle.

Our commercial vehicles come with roof racks, deadlocks and beacons.

Claims professionals with insurance broking experience.

Complete in-house, personalised service which focuses on customer service and client retention.

Our Comprehensive Range Of Services

  • Accident Management
  • Replacement Vehicles
  • Repair Service
  • Non-Fault Accident
  • Own Fault Repairs
  • Personal Injury

We support any type of incident from mechanical breakdowns, punctures and road traffic accidents, as well as handling all the messy paperwork and claims for insurance repairs.   

Accident Management

We support any type of incident from mechanical breakdowns, punctures and road traffic accidents, as well as handling all the messy paperwork and claims for insurance repairs. 
We offer 24/7 nationwide accident recovery roadside service using our own transport or a member of (AVRO). Drivers are taken care of at the incident scene and we will keep all parties fully informed of the progress of the case right up to completion. Our whole support service is designed to take away the additional stress from drivers and all involved when dealing with these emergencies, sometimes at very unsociable hours. 

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When your vehicle is undrivable following an accident, we aim to provide a like for like replacement vehicle from within our extensive fleet wherever possible.

Replacement Vehicles

When your vehicle is undrivable following an accident, we aim to provide a like for like replacement vehicle from within our extensive fleet wherever possible.

We provide a wide range of replacement vehicle types and models, ranging from cars, LCV vans up to 3500kg, motorcycles and electric cars across our owned fleet of vehicles. We also provide prestige and executive models such as Ferrari, Porsche, Bentley, Mercedes, Maserati, Jaguar, Maclaren and much, much more.

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As well as owning our own vehicle repair centres, Integrity also operate an impressive network of manufacturer and Insurer-approved body shops across the UK.

Repair Service

As well as owning our own vehicle repair centres, Integrity also operates an impressive network of manufacturer and Insurer approved body shops across the UK.

Convenience: When your vehicle is involved in an accident and needs repairing, we take away the worry when we take away the bent metal.  If your vehicle is undriveable following an accident, simply contact the Integrity claims team on 0208 556 6633, and we will arrange the prompt collection of your vehicle and make sure that it`s delivered quickly and safely to the selected repairer. Your vehicle will be fully repaired to the highest standards and returned to you at a time and location of your choosing.

Mobility: Our claims team, and your chosen repairer, will ensure that you are kept mobile. We own and operate a huge array of vehicles, and whatever your requirements are, we can help. Just discuss your needs with your dedicated claims handler and we will do the rest. With our Club 20, we provide up to 15 day's replacement vehicle cover even if the accident was your fault!

Visibility: This is a crucial component of our seamless accident management services. When your vehicle is damaged, you want and need, to know the current status of your repair.  Our network of owned and contracted body shops allows us to have complete oversight of all vehicle repairs. All ongoing repairs are logged and continuously updated on our claims platform, so clients, brokers, Insurers and our partners can keep fully up to date with the status of each repair.

Quality: All repairs are fully guaranteed and warrantied. Our repair network is approved by many of the UK`s leading Insurers. We take great pride in the customer service we provide to fleet operators, insurance brokers and private individuals who insist on the highest standards for their vehicles.

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If you`ve been involved in a non-fault accident, Integrity provides a complete accident management service.

Non-Fault Accidents

If you`ve been involved in a non-fault accident, Integrity provides a complete accident management service.
From taking your claims notification call, through like-for-like replacement vehicle provision, guaranteed vehicle replacement, new vehicle sourcing and our own dedicated Personal Injury lawyers, Integrity can and will help you. 

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Oops! Just because the accident you`ve had was your fault doesn`t mean that we cannot help you. We can still provide you with a courtesy vehicle, and all of our repairs are fully guaranteed.

Own Fault Repairs

Oops! Just because the accident you`ve had was your fault doesn`t mean that we cannot help you. We can still provide you with a courtesy vehicle, and all of our repairs are fully guaranteed.
Through our network of quality, approved repair centres, we will make sure that your vehicle is repaired to the highest standards, and returned to you at a time and place that suits you. We can still provide you with a courtesy vehicle ensuring that you remain mobile. 

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Have you, or any of your passengers, suffered some form of injury?  Let our experts help.

Personal Injury

Have you, or any of your passengers, suffered some form of injury? Let our experts help you. Our specialist Personal Injury lawyers Partners & Co will support you through the entire claims process, including fast medical expertise and assessments, through to any legal proceedings and the full and satisfactory settlement of your claim. Your dedicated claims handler will sympathetically talk you through the claims process, to make sure that you understand what you are entitled to, what you are not, and how the process works. We keep you fully updated with all stages of the claims process.                              

 

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Integrity Fleet

Integrity Fleet helps organisations across the UK with a bespoke approach to fleet management solutions. We factor in each aspect of your current fleet operations – whether you need more support with administration, or you require assistance with vehicle acquisition, maintenance, disposal or short term rental, our unique approach and having a retail facility as part of our group means that you will have a fleet management solution that adapts to your needs.

As an experienced fleet management provider, the team at Integrity Fleet will ensure your fleet solution fits your requirements from the very start of our relationship.

Alongside Integrity Club 20 this will ensure you have a guaranteed replacement vehicle.

Automotive Partners

Do you know a particularly fantastic garage, body shop or vehicle hire company? Our ethos is that, wherever and whenever a customer has an accident, we will  be there to assist. As well as our own repair centres and owned vehicle stock, we are always looking for reputable recovery, repair, hire companies to expand our range of services.

Quality assurance is crucial, all our customers expect the same fast, high quality service they receive from our inhouse services.

If you would like your business to be considered for our expanded supply network, please get in touch.

Partners

Integrity Club 20
Multi-Policy Accident Cover

Being involved in a road traffic collision can be a
traumatic experience as well as a major inconvenience.

 It doesn’t have to be that way.

Integrity Club 20 Multi-Policy removes the hassle
of managing your claim so you can
get back on the road, fast!

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Don't just take our word for it

"We used Integrity after a lorry hit our car. They arranged a replacement vehicle straight away, sorted out the insurance claim and got our car repaired really quickly. Top marks and many thanks"
Mrs A, Essex
"Claims and accidents are an unfortunate part of our business, and they cause us no end of hassle. We decided to outsource all claims to Integrity, and it saves us so much time, money and grief. They provide us with instant courtesy vehicles and keep us up-to-date on the progress of each claim. We are very happy to recommend Integrity"
Tim SmytheA2B Ltd
"When our van was hit on the M6, we were on our way to a job. Integrity`s claims handler understood our predicament, and arranged for a suitable van within 2 hours of the accident. We did have to juggle our appointments around, but made it to every single client on that day"
Mr S, Birmingham
"We took the bold step to  start outsourcing Motor claims to Integrity, and can only say good things. The speed at which they get things moving is a real blessing. I`ve always hated waiting on hold for insurer claims departments, and now I don`t have to. Integrity`s claims platform is accessible in real time and we always get through when we call"
Mr D BrownInsurance Broker
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Contact

020 8556 6633
contact@integritycm.co.uk