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365 Days a year

Integrity Club 20 Multi policy Cover
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About Us

A family run business since 1999, we are proud
of our heritage and outstanding reputation for the
quality of our services and exceptional customer care.

Integrity is here to take the hassle out of motor accidents.

With over a quarter of a century of experience and expertise, Integrity provides customers involved in accidents with a complete accident management service.

We own our extensive fleet of replacement vehicles, we operate a vehicle recovery assistance service as well as work with approved repair workshops throughout the UK. In addition to this we work with a range of experienced dedicated legal representatives to support you through every step of the post-accident process.

Our process is simple. Just call Integrity to advise us of your claim and we will do the rest!
From notifying insurers or insurance brokers, through to providing replacement vehicles and repair management services.

Get In Touch

If you would like to discuss a specific project or find out more about how our products and services can help improve your business.

020 8556 6633
contact@integritycm.co.uk

Integrity Claims Management are specialists in the field of road traffic accident management.

We have established ourselves as a client-focused, responsive and forward-thinking business expertly, professionally and sympathetically representing the interests of our clients who are unfortunate enough to be involved in a road traffic incident.

With our ethos and owned resources, the service we provide is second to none. We have earned our reputation as a market leader in the field of claims management and replacement vehicle provision.

We understand the importance of efficient claims handling to retain client loyalty. As well as looking after many private motorists, we also work with insurance brokers, car clubs, retailers and others to provide dedicated claims handling services.

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Founding Partners

Russell Ryan

Managing Director
Integrity Claims Management Ltd
020 8556 6633

Steve Ryan

Managing Director
Integrity Vehicle Sales Ltd
01277 810018

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Our Comprehensive Range Of Services

  • Accident Management
  • Replacement Vehicles
  • Repair Service
  • Non-Fault Accident
  • Own Fault Repairs
  • Personal Injury

We support any type of incident from mechanical breakdowns, punctures and road traffic accidents, as well as handling all the messy paperwork and claims for insurance repairs.   

Accident Management

We support any type of incident from mechanical breakdowns, punctures and road traffic accidents, as well as handling all the messy paperwork and claims for insurance repairs. 
We offer 24/7 nationwide accident recovery roadside service using our own transport or a member of (AVRO). Drivers are taken care of at the incident scene and we will keep all parties fully informed of the progress of the case right up to completion. Our whole support service is designed to take away the additional stress from drivers and all involved when dealing with these emergencies, sometimes at very unsociable hours. 

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When your vehicle is undrivable following an accident, we aim to provide a like for like replacement vehicle from within our extensive fleet wherever possible.

Replacement Vehicles

When your vehicle is undrivable following an accident, we aim to provide a like for like replacement vehicle from within our extensive fleet wherever possible.

We provide a wide range of replacement vehicle types and models, ranging from cars, LCV vans up to 3500kg, motorcycles and electric cars across our owned fleet of vehicles. We also provide prestige and executive models such as Ferrari, Porsche, Bentley, Mercedes, Maserati, Jaguar, Maclaren and much, much more.

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As well as owning our own vehicle repair centres, Integrity also operate an impressive network of manufacturer and Insurer-approved body shops across the UK.

Repair Service

As well as owning our own vehicle repair centres, Integrity also operates an impressive network of manufacturer and Insurer approved body shops across the UK.

Convenience: When your vehicle is involved in an accident and needs repairing, we take away the worry when we take away the bent metal.  If your vehicle is undriveable following an accident, simply contact the Integrity claims team on 0208 556 6633, and we will arrange the prompt collection of your vehicle and make sure that it`s delivered quickly and safely to the selected repairer. Your vehicle will be fully repaired to the highest standards and returned to you at a time and location of your choosing.

Mobility: Our claims team, and your chosen repairer, will ensure that you are kept mobile. We own and operate a huge array of vehicles, and whatever your requirements are, we can help. Just discuss your needs with your dedicated claims handler and we will do the rest. With our Club 20, we provide up to 15 day's replacement vehicle cover even if the accident was your fault!

Visibility: This is a crucial component of our seamless accident management services. When your vehicle is damaged, you want and need, to know the current status of your repair.  Our network of owned and contracted body shops allows us to have complete oversight of all vehicle repairs. All ongoing repairs are logged and continuously updated on our claims platform, so clients, brokers, Insurers and our partners can keep fully up to date with the status of each repair.

Quality: All repairs are fully guaranteed and warrantied. Our repair network is approved by many of the UK`s leading Insurers. We take great pride in the customer service we provide to fleet operators, insurance brokers and private individuals who insist on the highest standards for their vehicles.

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If you`ve been involved in a non-fault accident, Integrity provides a complete accident management service.

Non-Fault Accidents

If you`ve been involved in a non-fault accident, Integrity provides a complete accident management service.
From taking your claims notification call, through like-for-like replacement vehicle provision, guaranteed vehicle replacement, new vehicle sourcing and our own dedicated Personal Injury lawyers, Integrity can and will help you. 

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Oops! Just because the accident you`ve had was your fault doesn`t mean that we cannot help you. We can still provide you with a courtesy vehicle, and all of our repairs are fully guaranteed.

Own Fault Repairs

Oops! Just because the accident you`ve had was your fault doesn`t mean that we cannot help you. We can still provide you with a courtesy vehicle, and all of our repairs are fully guaranteed.
Through our network of quality, approved repair centres, we will make sure that your vehicle is repaired to the highest standards, and returned to you at a time and place that suits you. We can still provide you with a courtesy vehicle ensuring that you remain mobile. 

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Have you, or any of your passengers, suffered some form of injury?  Let our experts help.

Personal Injury

Have you, or any of your passengers, suffered some form of injury? Let our experts help you. Our specialist Personal Injury lawyers Partners & Co will support you through the entire claims process, including fast medical expertise and assessments, through to any legal proceedings and the full and satisfactory settlement of your claim. Your dedicated claims handler will sympathetically talk you through the claims process, to make sure that you understand what you are entitled to, what you are not, and how the process works. We keep you fully updated with all stages of the claims process.                              

 

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Integrity Club 20
Multi-Policy Accident Cover

Being involved in a road traffic collision can be a
traumatic experience as well as a major inconvenience.

 It doesn’t have to be that way.

Integrity Club 20 Multi-Policy removes the hassle
of managing your claim so you can
get back on the road, fast!

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Don't just take our word for it

"We used Integrity after a lorry hit our car. They arranged a replacement vehicle straight away, sorted out the insurance claim and got our car repaired really quickly. Top marks and many thanks"
Mrs A, Essex
"Claims and accidents are an unfortunate part of our business, and they cause us no end of hassle. We decided to outsource all claims to Integrity, and it saves us so much time, money and grief. They provide us with instant courtesy vehicles and keep us up-to-date on the progress of each claim. We are very happy to recommend Integrity"
Tim SmytheA2B Ltd
"When our van was hit on the M6, we were on our way to a job. Integrity`s claims handler understood our predicament, and arranged for a suitable van within 2 hours of the accident. We did have to juggle our appointments around, but made it to every single client on that day"
Mr S, Birmingham
"We took the bold step to  start outsourcing Motor claims to Integrity, and can only say good things. The speed at which they get things moving is a real blessing. I`ve always hated waiting on hold for insurer claims departments, and now I don`t have to. Integrity`s claims platform is accessible in real time and we always get through when we call"
Mr D BrownInsurance Broker
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About

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Contact

020 8556 6633
contact@integritycm.co.uk